Skip to main content
Category

Website

NHS Digital Sharing (Opting Out)

NHS Digital Sharing (Opting Out)

We would like to reassure patients that the proposed extraction of GP data by NHS Digital does NOT include patients registered with this practice or in NHS Scotland. NHS Digital provides services in England so are not able to access any data held in Scotland, You are not required to opt out as your data is already safe. We take patients confidentiality extremely seriously and safeguards and in place to protect this, including when data is used for research.

Further information on how NHS Scotland handles your personal information is on the NHS inform Website and can be found here: 

Our eConsult Service: Two Months On . . .

Some 2 months after we set up our new eConsult Service, we take a look at how it has been working for our patients and the practice as a whole.

Following feedback from patients regarding access issues to the telephone triage system we launched our new eConsult service. This allows people to request an administrative task or a GP review by the end of the next working day. Demand for the service has been high but we have managed to meet the target of answering all queries within the allotted time.

We are currently dealing with 60-100 requests per day with over 90% of patients satisfied with the service. It is likely that as the service gains more popularity we will need to dedicate more GP and administrative time towards supporting it.  We find it has been particularly helpful for our working population who can find it difficult to wait on the phone in the morning.

If you were unaware of the service or would simply like more information on it please visit our eConsult page here>>

[table id=1 /]

New Website Launched!

We are delighted to announce the launch of our new practice website.

The site has been designed from the ground up by a local company specifically for Newbattle Medical patients and we hope it provides you a much more pleasant viewing experience and trust that you will find it much easier to navigate and find information relevant to your enquiry.

The site also benefits from a responsive design that serves up a bespoke site depending on the device you are browsing from.

We would be delighted to hear your thoughts and would welcome any feedback that you had for future changes and things we could look to implement.