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Newbattle Admin

Patient Notice

General Patient Notice

Newbattle Medical Group, along with the vast majority of General Practices across Scotland is under immense pressure to sustain services to the community. As a result of the demand on all of our services , we are having to make adjustments to how we operate which may have an impact on how you currently use our service.

 

Why is this happening?

There are a number of financial pressures being placed on the practice meaning that there is less money to invest in frontline staff. In 22/23 and 23/24 Scottish Government decided that GP administrative staff were not to be uplifted in line with equivalent hospital staff. We protected our staff from this but this leads to a significant shortfall.  For the last two years of very high inflation our expenses uplift has been no where near the true cost of the rise in goods we must purchase (medical equipment, stationary etc). We have also been served with notice by NHS Lothian to meet the significant inflationary uplift to services they provide, such as building maintenance and cleaning.  This combination means we have far less money to support the community with frontline clinical and administrative staff. Worse still, for 24/25, NHS Lothian have been told by Scottish Government to cut their budget by 7%. This means the likelihood of any direct support for General Practice to assist us with these challenges is highly unlikely.

This financial backdrop is making an already difficult situation worse. Scotland has one of the most unwell populations in Europe along with a massive growth in the elderly population, meaning demand for healthcare is rocketing whilst the available workforce is dropping.

 

What will be changing?

Currently we provide eConsult to our patients 24/7. We are required to reduce this to 0600-1900 Monday to Friday. This will ease some of the pressure on our administrative team and allow us to concentrate our working hours within the standard working week. In the future, we may also be required to introduce a cap on the number of eConsults that we process each day. We will continue to operate a 24/7 service for repeat prescription requests.

 

What is the impact on me?

In the out of hours period we would encourage you to visit www.nhsinform.scot or call 111 rather than use eConsult. We remain committed to keep eConsult open either side of normal hours to help and support our working population. However, you may also experience eConsult not operating during a very busy day. If this is the case, if you cannot wait to complete an eConsult the following day, then please call the practice where we will assist on a needs first basis.

Please be assured, all our team will continue to strive to provide the best care and support to patients. Our administrative team will continue to help guide you and support you whenever looking for care. Please be supportive of them too; the rates of abuse to staff has risen and this will not be tolerated. To give you more of an idea on the pressures we face we would encourage you to read this article published very recently. Ben Shankland is a GP, but the rightwing press would tell you he’s an enemy of the people. Don’t listen | Polly Toynbee | The Guardian

 

Many thanks for understanding and patience throughout this difficult time.

Newbattle Medical Group

Festive Opening Hours

We are OPEN every day over the Christmas period except for the national Christmas and New Year bank holidays.

eConsult will be in self care mode from midday on 21st December until 9am 2nd January.

Please call the practice as normal if you have an urgent medical problem on the 21st or 22nd December.

If you have an urgent medical problem between 27th and 29th then please do not call the practice – we will be operating Emergencies Only walk in clinics (9-11am and 2- 4pm) for anyone who has an urgent medical issue and who feels they need to be seen.

From all at Newbattle Medical Practice we wish you a Happy and Healthy Christmas.

ASN Flu Vaccination Sessions

Childhood Flu Vaccines

Midlothian 2-5 year Nasal Flu Drop-in Sessions

We would like to make patients aware that seasonal Flu Vaccines are currently still available as drop in sessions throughout November around Midlothian. Dates can be found below:

1/11/23 Loanhead Library 08:30 – 16:00
1/11/23 Newbattle Library 08:30 – 16:00
3/11/23 Gorebridge Library (Venue TBC) 08:30 – 16:00
18/11/23 IKEA Loanhead 10:00 – 16:00

If you receive an appointment for one of the above clinics and are unable to attend but able to attend another please bring along your original letter and we will be able to assist you.

 

ASN Vaccination Sessions

Does your child have ASN? Midlothian are pleased to announce that they are running sessions for vaccinations in a calm, relaxed environment at Bright Sparks in Bonnyrigg.

Please contact your HV for further details or 07970 297 939 for further advice.

IT Systems Scheduled Maintenance

Important Patient Notice

Please be aware that our IT systems will be receiving essential maintenance work on Thursday 3rd & Friday 4th August.

During that time, we will be unable to process prescriptions, or access patient medical records.If you do run out of a repeat prescription on the 3rd or 4th August, then your usual pharmacy can supply a small amount and should be contacted first.

We will be available on the 3rd & 4th August for emergency medical problems only. Please help by visiting www.nhsinform.scot or your local pharmacy first, and only contact us on those days if your problem cannot wait until Monday 7th August.

eConsult will be available as normal until Wednesday 2nd August at 17:00 and from Monday August 7th.

Thank you all for your support and understanding.

Danderhall Medical Practice – Update

Over the past 6 months, Newbattle Medical Group has been helping support Danderhall Medical Practice deliver GP services. We are delighted to announce that from 1st August Danderhall Medical Practice will formally become part of Newbattle Medical Group.

 

What does this mean to me?

Very little will change from how you currently use our service. However, if you are keen to see a particular GP, you may be offered a quicker appointment with that GP if they are based in Danderhall on a particular day. There will be no obligation for you to travel and if this is not possible you will be offered their next available appointment at Newbattle or Newtongrange. The additional support provided by the HSCP means we will be upgrading our phone system to make call handling faster, leading to shorter call waits. We will also see additional staff join the practice to provide more access to our patients. We

Danderhall Medical Practice

Newbattle Medical Group will be taking over the running of Danderhall Medical Practice from the 20th February 2023 for a minimum of six months. There will be no reduction in service at Newbattle and none of our doctors will be moving to Danderhall permanently. However, some of our doctors will be working over both sites on a regular basis, meaning the availability at Newbattle may be slightly reduced. We are delighted to have recruited some new doctors to help at both sites and look forward to serving the community at Danderhall.

Children’s Flu Vaccinations

If your child has missed their appointment, for nasal flu please feel free to attend any of the following clinics, it is important that you bring your child’s original appointment letter with you 

 24.10.2022 Woodburn Miners Club 1pm-4pm
26.10.2022 Loanhead Library 1pm – 4pm
28.10.2022 Loanhead Library 1pm – 3pm

 These are our last remaining clinics so please attend

 If you have any queries relating to your arranged appointment, please call   07773 745 315

Latest NHS Flu Vaccination Programme

Latest NHS Vaccination Programme.

Scotland’s winter vaccination programme is now underway, with frontline health and social care workers and those aged 65 and over among the first to be invited for their COVID19 and flu vaccines.

A new campaign aimed at all groups eligible for vaccination will launch soon, but in the meantime, your support in reaching those currently being called forward would be greatly appreciated.

You can find out more about the 3 groups covered (Children 2-5, School Children and Patients at high risk or over 65) by using the links below.

Childhood Flu  2 – 5
Year-olds T
oolkit

Download the official
NHS PDF Info Sheet

School Children’s
Vaccine Toolkit

Download the official
NHS PDF Info Sheet

Health & Care Workers
Vaccine Toolkit

Download the official
NHS PDF Info Sheet

Flu Vaccinations 21/22

Flu Vaccinations 21/22

People aged 70 or over will now be sent a letter by the national booking system with details of an appointment at a vaccination centre.

From now on, GP practices will not administer the Flu jab. Across Scotland, Health and Social Care Partnerships are taking on this role in line with the GP Contract agreed by BMA Scotland on behalf of Scottish GPs. This change has been agreed to relieve pressure on GP practices. As a result your local practice will not offer any flu vaccinations or handle any booking queries for people in eligible groups.

Instead, the flu vaccine will be delivered by the four Health and Social Care Partnerships in Lothian – East Lothian; Midlothian; Edinburgh and West Lothian.

If you require further information or you need to rearrange your appointment, please contact the helpline on your appointment invitation or the local enquiry line on 0300 790 6296.

Please do not contact your GP.

You can find out more on the websites of the Health and Social Care Partnerships or on NHS Inform

Drop-In Vaccination Clinics

Covid-19 Vaccination Drop In Clinics

NHS Lothian are looking to make Covid vaccinations as accessible as possible to all eligible populations. Drop in clinics are now available at all vaccination centres in Lothian for people over 16, no appointment is necessary, and they can deliver both first and second dose (if over 8 weeks). All 3 vaccines will be made available.

You do not need to be registered with a GP, more clinics are being added all the time so please keep up to date by using NHS Inform.


In Midlothian, there are two Vaccination Centres:

Venue Address Opening Times
Gorebridge Vaccination Centre Hunterfield Road, Gorebridge, EH23 4TX Monday to Sunday

08:00-19:00

Midlothian Community Hospital Eskbank Road, Bonnyrigg, Dalkeith, EH22 3ND Monday to Friday

08:30-12:15,
13:00-15:45,
16:30-19:30.