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Newbattle Admin

Newbattle Admin
In Coronavirus, Important Post, NHS, Vaccines

Drop-In Vaccination Clinics

Covid-19 Vaccination Drop In Clinics

NHS Lothian are looking to make Covid vaccinations as accessible as possible to all eligible populations. Drop in clinics are now available at all vaccination centres in Lothian for people over 16, no appointment is necessary, and they can deliver both first and second dose (if over 8 weeks). All 3 vaccines will be made available.

You do not need to be registered with a GP, more clinics are being added all the time so please keep up to date by using NHS Inform.


In Midlothian, there are two Vaccination Centres:

Venue Address Opening Times
Gorebridge Vaccination Centre Hunterfield Road, Gorebridge, EH23 4TX Monday to Sunday

08:00-19:00
Midlothian Community Hospital Eskbank Road, Bonnyrigg, Dalkeith, EH22 3ND Monday to Friday

08:30-12:15,
13:00-15:45,
16:30-19:30.

Polish Speakers

Newbattle Admin
In NHS, Patient Confidentiality, Patient Information, Website

NHS Digital Sharing (Opting Out)

NHS Digital Sharing (Opting Out)

We would like to reassure patients that the proposed extraction of GP data by NHS Digital does NOT include patients registered with this practice or in NHS Scotland. NHS Digital provides services in England so are not able to access any data held in Scotland, You are not required to opt out as your data is already safe. We take patients confidentiality extremely seriously and safeguards and in place to protect this, including when data is used for research.

Further information on how NHS Scotland handles your personal information is on the NHS inform Website and can be found here: 

Newbattle Admin
In Uncategorised

Vaccine Passports

Important info on vaccine passports

Please do not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document. International certification standards have not yet been agreed.

The Scottish Government is working to support the re-opening of international travel once it is safe to do so. We are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.

As part of this, a technical solution is being developed that could allow people to access their Covid vaccination status directly

Newbattle Admin
In Coronavirus, Important Post, NHS, Patient Information

NEW- Covid 19 Vaccinations

Covid-19 Vaccination Patient Roll-out.

(Updated 22/1/21)

We are delighted to have started our COVID19 Vaccination Clinics.
GPs have been asked to provide vaccines for those aged 80 and over, moving on to those aged 75 – 79 and then those who are shielding. This will take us up to mid-February to complete, subject to supply.
You can find out more about the priority groups by clicking here.
All other groups will be offered appointments via Health Board run services by letter.
The delivery of the vaccine is in small batches and we are not certain when these will arrive. As soon as we have supplies of vaccine our team will contact you to arrange an appointment.
There is no need for you to contact the practice as we will be in touch with those eligible.  If you have any questions about the COVID Vaccine, please visit NHS Inform by clicking here, or call the national helpline 0800 030 8013 which is open from 8am to 8pm, seven days a week.’
Newbattle Admin
In MYPAS

Digital Drop In

MYPAS Digital Drop-in

(Midlothian Young People’s Advice Service)

The Digital Drop-In will run 5 days per week, Monday to Friday between 3:30 and 5:30pm , starting from the 11th Jan 2021.

It is available for young people aged 12-21 in Midlothian and East Lothian. To speak online to a worker you can go to the website and click on the “Chat” button. You can visit the site by using the link below:

VISIT MYPAS
Newbattle Admin
In Important Post, Seasonal

Seasonal Opening Hours 20/21

Festive Opening Hours 20/21

Like every year, the practice will be OPEN over the Christmas Period except for the Scottish national bank holidays.

eConsult will be available for self care advice over the Christmas period from Friday 24th December at noon  until midnight on the Monday 4th January. During that time, If you have an urgent medical problem that cannot wait until Monday 4th January then you can phone the practice.

Wishing every one the best possible Christmas, Newbattle Medical Practice

Newbattle Admin
In Flu, Patient Information

Pre-School Flu Vaccines

Pre-School Flu Vaccines

If your child is aged two to five years old and has not yet started school then you should book and appointment with the Childhood Immunisation Team. You can do so by telephoning 07766 922 751.

You can phone between 0am and 12 noon from the 16th September to the 27th November.

We are sorry but appointments cannot be booked at the practice.

 

Newbattle Admin
In Coronavirus, Important Post, NHS, Patient Information, Popular Posts

Latest Coronavirus Patient Info

Patients please note:
Please do not attend your GP surgery if you have any reason to suspect you may have been in contact with corona virus, or you have any cold or flu-like symptoms.

Important Links:

For the most recent and up to date information please see:

>> NHS Inform Website 
>> Stay At Home Guidance 
>> Protecting The Vulnerable 

IMPORTANT UPDATE AS AT 21/04/2021

Please do not contact your GP Practice to ask for a Covid vaccination passport or status certificate – they will not be able to provide any standard document. International certification standards have not yet been agreed.

The Scottish Government is working to support the re-opening of international travel once it is safe to do so. We are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.

As part of this, a technical solution is being developed that could allow people to access their Covid vaccination status directly

LATEST UPDATE AS AT 17/03/2020

To all our patients, We need your help. Please share this info if you can.

Similar to what the supermarkets are saying, we have capacity to help everyone who needs us most, but only if everybody uses our service wisely. The coronavirus (COVID-19) pandemic is placing unprecedented strain on the practice.

We are receiving several hundred more queries per day than normal in addition to managing with own staff absence. The answer to most of the queries we are getting can be found online and do not need medical advice. Please do not ask for sick notes. The government is urging employers and employees to have a flexible and common-sense approach to medical certification at this time. This will also help to reduce the pressure on GP services. Please, if you have a general enquiry about coronavirus, or need advice about whether you need to isolate your self or your family, please check the Government website or nhsinform for advice rather than contact us.

Only contact us if you are significantly worried about the symptoms you are suffering, mainly only if you are having difficulty breathing.

The main websites to use are:
https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection

https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

We are working flat out to attend to all of those that do need our help.

Many thanks for your help and support throughout this difficult time.

Newbattle Admin
In Important Post, Patient Information, Practice Upgrades, Website

Our eConsult Service: Two Months On . . .

Some 2 months after we set up our new eConsult Service, we take a look at how it has been working for our patients and the practice as a whole.

Following feedback from patients regarding access issues to the telephone triage system we launched our new eConsult service. This allows people to request an administrative task or a GP review by the end of the next working day. Demand for the service has been high but we have managed to meet the target of answering all queries within the allotted time.

We are currently dealing with 60-100 requests per day with over 90% of patients satisfied with the service. It is likely that as the service gains more popularity we will need to dedicate more GP and administrative time towards supporting it.  We find it has been particularly helpful for our working population who can find it difficult to wait on the phone in the morning.

If you were unaware of the service or would simply like more information on it please visit our eConsult page here>>

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Newbattle Admin
In Patient Information, Phone System, Practice Updates

New Phone System Info

The Newbattle Medical Group Phone System

At the start of October the practice introduced a new phone system which makes patients aware as to where they are in the queue. This will to allow you to decide whether you wish to hold on or call back later when the lines may be quieter.

There are no other changes from the phone system we previously operated. This was made as the previous telephone system allowed only 4 calls to queue at any time and cut off any others waiting, meaning that patients constantly had to redial in order to book an appointment.  The waiting period to be answered was no different if anything it may have been longer as we are now able to see the number of patients waiting in the queue and increase the number of receptionists answering the calls to enable patient’s calls to be answered quicker.

Currently the practice answers an average 4 calls every minute at peak times, therefore if you were number 36 in the queue it would take approximately 9 minutes for your call to be answered.

The size of the queue is driven by patient demand on a daily basis.

Since the 3rd of October we have had the ability to see how many calls are coming through the practice.  During the period from 3rd October up to the 31st October (a three week period) a total of 11486 calls were answered by our reception.

In November a total number of 11430 calls were answered between the 1st and 30th of the month.

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