Making Your Appointment at the Practice
Newbattle Medical Group use online consultations. It is made by NHS doctors to help us see people quickly. You will be directed to a secure NHS page through eConsult but please don’t worry all the info comes back to us, once we have read it we will be in touch, typically within 24 hours.
The Process
Check an appointment is actually required . .
Many enquires can be dealt with by alternative NHS healthcare professional or have been made too soon. Click here to view our handy guide to ensuring an appointment is necessary.
Fill out a quick and secure online form . . .
One of the many benefits of our appointment system means you can complete our eConsult form 24/7 – 365! It is also fully encrypted so you can be sure your information is 100% secure.
We’ll contact you back the next working day . .
all eConsults are reviewed by a senior GP promptly within operational hours. They are then allocated to the most appropriate method of care, be that a GP appointment, telephone call or support from one our Allied Healthcare Professionals
A follow on appointment will be made if required.
If a telephone or face to face appointment is needed, we will arrange that for you. Prescriptions can be obtained without coming in to the surgery in some instances.
Book an eConsult / Online Appointment
The fastest and easiest way to see a gp
If you start a consultation online (eConsult) you will receive a response by the end of the next working day.
Please ensure before submitting an appointment request that you have read our “Do I need to see a GP” & “How long should I wait” info guides here
“If you do need a face to face appointment, give yourself more time with the GP and submit an eConsult first. eConsults may take slightly longer than just ringing the practice, but it means the clinician has everything they need to start treating you”.
