In response to feedback from our patients, we have introduced a new system in the Practice.
Newbattle Medical Practice is very conscious that patients would usually like to talk to a GP as soon as possible. In the interest of safety, a GP needs to assess every request we receive as soon as possible. However on days where we experience high call volumes GP access be may filled earlier in the day therefore it may be necessary for the receptionist to request that you call back the next day (or a day more convenient). Whilst every effort will be made for you to speak to the GP of your choice, GP’s are not available every day – info on this can be found lower down on this page.