In response to feedback from our patients, we have introduced a new system in the Practice. You told us that it was difficult to get an appointment with a GP and that you often had to wait too long.
Newbattle Medical Practice is very conscious that patients who call us requesting a GP appointment would like to talk to a GP as soon as possible. We believe that in the interest of safety one of our GPs needs to assess every request we receive at the earliest possible opportunity. However on days where we experience high call volumes GP access be may filled earlier in the day therefore it may be necessary for the receptionist to request that you call back the next day, or a day that is convenient to you.Every effort will be made for you to speak to the GP of your choice however GP’s are not available every day. Please see below for GP availabilty: